Refund and Return Policy
At Global Updates Solutions, we strive to provide top-quality services and customer satisfaction. This Refund and Return Policy outlines the conditions under which refunds and returns are processed.
1. Digital Products (Software Updates, Subscriptions)
Due to the nature of digital products, we do not offer refunds on software updates, or subscriptions once access has been granted or the product has been downloaded. Please review product descriptions carefully before making a purchase.
2. Membership Services
For membership services that operate on a recurring subscription model:
- You may cancel your subscription at any time; however, no refunds will be issued for any unused portion of the current subscription period.
- Cancellations must be processed through your account settings or by contacting customer support.
3. Web Design, Tech Support, and Other Services
- For custom web design, tech support, and other services, a detailed project proposal and payment terms will be agreed upon before work begins.
- Refunds for these services are handled on a case-by-case basis. If you are not satisfied with the final product, please contact us to discuss a resolution.
4. Refund Requests
- All refund requests must be made within 90 days of purchase.
- If a refund is approved, it will be processed within 7-10 business days, and the funds will be returned via the original payment method.
5. Changes to This Policy
We reserve the right to update this Refund and Return Policy at any time. Any changes will be posted on this page.
Contact Us:
For refund inquiries, please contact us at:
Email: Info@supportdesksolutions.live